Logistics Executive - Transport & Distribution

Job No: SEP337
Location: Sydney

Sephora, a division of global luxury leader LVMH – Louis Vuitton Moët Hennessy - is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia. Its aim is to animate the most loved beauty community in the world.

Sephora Australia opened its first store in December 2014, now operates 13 stores with two flagships in Pitt Street Sydney and Melbourne. Sephora Australia also manages online sales for both Australia and New Zealand. Both channels plan fast growth for 2018 and 2019.

Retail and Digital Operations are currently managed separately, with separate Distribution Centres (“DC”) and distinct teams working on different processes / information systems (but co-located). Both systems/processes and physical operations will be merged in 2018.

 
Sephora Australia is looking to recruit a Logistics Executive (Transport and Distribution) to join us in our Sydney Head Office on a 12-month contract.

The Logistics Executive oversees all transport operations taking place across our both channels, retail and e-commerce. The role also involves some management of Freight Forwarders (international transport)

 

Key Tasks

  • B2C delivery management :
    • Coordinates with Freight Forwarders to plan activity (Sales with additional pick-ups, ...)
    • Monitors daily activity, compliance to SLAs, validates and follows action plans when required
    • Builds and maintains Transport KPIs
    • Prepares and Participates to Performances Review
    • Settles claims and disputes
    • Checks monthly invoices
  • B2B delivery management:
    • Coordinates with Transport Partners to plan activity (base transport plan, additional requirements due to activity, reverse logistics: returns from stores)
    • Plans extra shipments / updates transport plan linked to store openings
    • Monitors daily activity, compliance to SLAs, validates and follows action plans when required
    • Builds and maintains Transport KPIs
    • Prepares and Participates to Performances Review
    • Settles claims and disputes
    • Checks monthly invoices
  • Inbound Freight management:
    • Manages relationship with Freight forwarders : operations (instructions for pick-up, tracking …), service levels, financial controlling, contract management (performance review – leads quarterly performance review)
    • Maintains performance trackers of FF
    • Monitors compliance of processes with customs and regulatory rules
    • Manages claims

Key Performance measurements

  • Service Levels: on-time, in-full, error-free, number of claims
  • Cost control


About you

  • 3+ years of experience in Logistics, ideally in retail including eCommerce, if not in FMCG
  • Bachelor’s degree in Business, Operations Management or Supply Chain.
  • Strong quantitative analytical skills & computer savvy:
    • Ability to analyse, draw conclusions, and execute appropriate actions in response to data
    • Advanced Excel capabilities required
    • SAP and WMS experience is a plus.
  • Strong interpersonal & communication skills:
    • Able to work across functional areas and levels of the organization and to interact at distance
    • Listen well to others (empathy), client-centric (commercial mindset)
    • Strong verbal and written communication: ability to simplify, synthesize and convince
  • Attitude & mindset:
    • Rigorous and meticulous
    • Motivated and autonomous self-starter
    • Organized, meeting deadlines
    • Highly adaptable and flexible to accept new ideas, people and procedures
    • Ability to work under pressure


Why Sephora?

  • Great company culture and supportive team environment
  • Quarterly product allowances & fantastic store discounts
  • Flexible working hours
  • Be part of a global cosmetics industry leader rapidly growing in the ANZ market
  • A kitchen full of unlimited fruit and snacks!

 
If you think your skills and experience are suitable for this role, please submit your CV and Cover Letter (in Word/PDF format) by following the link http://sephora-jobs.applynow.net.au/jobs/SEP337

Apply with
Allows you to pre-fill the application using your SEEK profile information and resumé

Personal Details * Required field

Questions