Beauty Studio Artist - DONCASTER

Job No: SEP625
Location: Doncaster, Melbourne

Sephora Australia is currently looking for a  Casual Beauty Studio Artist to join our Doncaster team.

In this role you will be are expected to offer elevated Artistry services to clients. The BSA responsibility is to drive sales through workshops, tutorials and 1:1 appointments.

Duties and Responsibilities

  • Up to 50% of job spent on client education/service in artistry
  • Up to 50% of job spent on selling support (in store/on floor duties)

Client Service & Education

  • Educate clients during consultation by sharing tips, tricks and techniques
  • Support workshops and tutorials by providing artistry expertise to elevate the client experience where applicable
  • Utilize elevated selling skills to deliver and demonstrate high level personalized colour consultations whilst educating the client
  • Deliver a high level of service to a diverse body of clients
  • Aware of and can manage time effectively in consultations
  • Build rapport and share artistry tips and tricks to elevate the clients entire experience
  • Support and drive animation, marketing, education and store driven events and special projects when and where available
  • On floor sales support when not engaging in client appointments

Knowledge and Skills Required

  • Demonstrate elevated client service and leadership standards
  • Lead others by maintaining objective and professional relationships with brand partners, key stakeholders, BA’s, peers and management
  • Communicate with brand partners, stakeholders, peers, BA’s and leadership team
  • Exudes Sephora Attitude and DNA through interactions and presentation
  • A passion to educate, coach and mentor clients and team members in Artistry
  • React to situations in-the-moment and stay aware of changing store priorities as they arise. Be flexible and supportive of store needs
  • Demonstrated effective time management, planning, problem solving and communication skills
  • Proven sales success – meeting/exceeding KPI benchmarks, ability to link up and cross sell and close sales
  • Complete functional and aspirational face charts
  • Be able to balance building client relationships with building sales
  • Identify and keep abreast of current makeup trends and be able to execute varied looks based on clients’ needs

Criteria

  • Excellent written/verbal communication, planning and client service skills
  • Peer Relationships: ability to effectively build relationships with the team through coaching and mentoring
  • Drive for Results: partner with the SMT and applicable stakeholders to establish store priorities as well as help plan and execute these needs
  • Completed Sephora Induction & relevant E-Learning Modules
  • Exudes Sephora DNA and Attitude through interactions and presentation
  • Passion to educate, coach and desire to act as a mentor to other Beauty Advisors.
  • Display aspirational grooming standards
  • Have initiative to be a self-directed learner & be able to operate autonomously
  • Previous retail experience

Desirable Experience

  • Qualifications in Makeup or Skincare 
  • Previous experience in an artistry environment

 

Personal Details * Required field

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