Beauty Studio Artist

Job No: SEP653
Location: Melbourne

Are you a skilled makeup artist with strong retail experience?

Sephora Australia is currently looking for Beauty Studio Artists to join our teams at one of the following locations:

  • Sephora Chadstone
  • Sephora Melbourne Central

In this role you will be are expected to offer elevated Artistry services to clients. The Beauty Studio Artist's responsibility is to drive sales through workshops, tutorials and 1:1 appointments.

Duties and Responsibilities

  • Up to 50% of job spent on client education/service in artistry
  • Up to 50% of job spent on selling support (in store/on floor duties)

Client Service & Education

  • Educate clients during consultation by sharing tips, tricks and techniques
  • Support workshops and tutorials by providing artistry expertise to elevate the client experience where applicable
  • Utilize elevated selling skills to deliver and demonstrate high level personalized colour consultations whilst educating the client
  • Deliver a high level of service to a diverse body of clients
  • Aware of and can manage time effectively in consultations
  • Build rapport and share artistry tips and tricks to elevate the clients entire experience
  • Support and drive animation, marketing, education and store driven events and special projects when and where available
  • On floor sales support when not engaging in client appointments

Knowledge and Skills Required

  • Demonstrate elevated client service and leadership standards
  • Excellent written/verbal communication and client service skills
  • A passion to educate, coach and mentor clients and team members in Artistry
  • Be flexible and supportive of changing store priorities as they arise.
  • Demonstrated effective time management, planning and problem solving skills
  • Proven sales success – meeting/exceeding KPI benchmarks, ability to link up and cross sell and close sales
  • Be able to complete functional and aspirational face charts
  • Be able to balance building client relationships with building sales
  • Identify and keep abreast of current makeup trends and be able to execute varied looks based on clients’ needs
  • Have initiative to be a self-directed learner & be able to operate autonomously
  • Previous retail experience essential

Desirable Experience

  • Qualifications in Makeup Artistry
  • Previous experience in an retail artistry environment

 

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